Master Electricians Australia

Services

UX/UI design

Web application development

Project Scoping

Technology

C#Bot 

Brief

ME Hub is a safety platform where MEA members can access the system and use curated safety content as a template to develop their own safety system within their business.

Let's take a deep dive

Understanding the problem

The aim was to design a middleware platform that would make it easier for their users to access SWMS (Safe Work Method Statement) and other resources they have across three platforms (WordPress, Integrum and Memnet).​

The much-anticipated hub will eventually replace all three of these platforms and make it possible for MEA to administrate the member’s area in a more intuitive way.

Ideation & research

WorkingMouses' goal was to find the most valu­able part of the MEA sys­tem to build for an MVP.​

As such, WorkingMouse fo­cused on de­liv­er­ing a clean por­tal in­ter­face that will short­cut users to the as­set they re­quire. It will re­duce the time they must spend on these ex­ter­nal ap­pli­ca­tions. The hub served as a foun­da­tion for fu­ture work.​

After 7 weeks of Discovery, 6 months in development, 479 feature tickets...

The solution

We have devised a solution that involves customising our existing forms' behaviour so that it can viably replace Integrum. MEA Admins can create forms and templates which are then allocated to members.

Members themselves not only benefit from improved UX, but they also gain additional functionality in regards to their profiles. Workers and managers can now populate their profiles with licences and competencies.

These details are used in the skills matrix to connect specialists together. All new functionality is supported by notifications which keep users up-to-date on activities and tasks within the application.