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Computers have transformed society, evolving through multiple stages since WWII. Now in the fourth industrial revolution, driven by AI and cyber-physical systems, migrating data to the cloud is crucial for businesses to stay competitive. Data migration transfers legacy systems to modern platforms, enhancing scalability and user experience. Despite challenges, a structured process can ensure a smooth transition and future success.

Chakra UI has become a vital component library for modern web development in 2024, especially at WorkingMouse. With its balance of flexibility, simplicity, and robust features, it streamlines the process of building user interfaces. Chakra UI’s integration with React makes it easy to use, while its focus on accessibility, strong documentation, and active community support ensures a seamless developer experience. Its permissive MIT licence fosters open-source collaboration, allowing developers to modify and distribute it freely. Chakra UI is an essential tool for creating efficient, scalable, and accessible web applications.

In 2024, understanding the Total Cost of Ownership (TCO) for software investments is crucial for businesses to avoid unexpected financial surprises. TCO includes start-up, operational, and retirement costs, which often go beyond the initial purchase price. Start-up costs cover licences, implementation, and configuration, while operational expenses include scaling, training, and maintenance. Retirement costs involve software replacement, retraining, and potential downtime. By evaluating these factors, businesses can make informed decisions about whether to choose custom software, which offers long-term flexibility, or subscription-based solutions for shorter-term needs.

In 2024, budgeting for a software application project includes essential monthly expenses such as support ($500 AUD), cloud hosting ($600 AUD), mail servers ($10 AUD), domain hosting ($2 AUD), and SSL certificates ($5 AUD), totalling around $1,117 AUD per month. Optional costs include APIs ($150 AUD), Google Play Store and Apple Developer Account fees, and development platforms like Codebots, which could add up to an extra $246 AUD. Planning these operational expenses upfront ensures smooth project management and helps avoid unexpected costs down the road.

In 2024, businesses often face challenges managing multiple software systems, leading to inefficiencies and high costs. Many companies, like the author’s first employer, end up using overlapping programs (e.g., separate apps for payroll and invoicing) that create unnecessary complexity, which hinders growth. To streamline operations, it’s essential to audit current software usage, costs, and features, identifying any redundancies or underused programs. This process can reveal opportunities to consolidate or switch to integrated solutions, improving efficiency and reducing costs. Alternatively, businesses might consider investing in custom software tailored to their specific needs.

OpenID Connect (OIDC) is an identity layer built on top of the OAuth 2.0 protocol, used for secure identity management. It allows applications to verify a user’s identity without directly handling user accounts, simplifying authentication and enhancing security, especially in microservices architectures. The process involves user authentication via a server, code and token exchanges, and access to user information using tokens. OIDC’s flexibility and secure token-based approach make it a key tool for managing identities in modern applications in 2024.

As of 2024, businesses still using AngularJS, which reached end-of-life in 2021, face significant risks including security vulnerabilities, performance issues, and limited developer support. To modernise, consider migrating to the latest version of Angular for smoother updates or switching to popular frameworks like React, Vue, Svelte, or Solid.js. This migration phase also offers a chance to evaluate your application’s performance and user experience. While it’s not too late to modernise, delaying further will increase risks as web technologies continue to advance.

In 2024, WorkingMouse’s experiment with unit test-driven development (TDD) for complex features proved highly effective, complementing end-to-end (E2E) tests. Unit tests caught bugs earlier, required less maintenance, and boosted confidence in long-term projects, especially when integrated with Continuous Integration/Continuous Delivery (CI/CD) pipelines. While E2E tests remain important for simulating user workflows, unit tests are increasingly valuable for managing complex logic and reducing risks in evolving systems. AI-driven tools now also optimise testing efficiency, making both unit and E2E testing strategies more powerful.

Before starting development, WorkingMouse uses “Iteration 0” to ensure projects are set up for success by addressing key preparation tasks. The updated 2024 checklist includes configuring AI-powered tools, adopting microservices architecture, integrating DevOps with CI/CD pipelines, enhancing security protocols, and leveraging low-code platforms. Additional focus on cross-platform testing, documentation, and AI-driven testing ensures projects are aligned with modern trends, promoting efficiency, scalability, and security from the start.

As of 2024, WorkingMouse’s TrackerBot has received major updates, building on the foundation laid in 2023. TrackerBot, designed for the Australian Department of Defence, marks a significant leap forward in modernising Material Procurement Systems (MPS), offering enhanced flexibility, scalability, and control. The new system features innovative models such as the Entity, UI, and Meta models, all integrated with Codebots and built on a cutting-edge tech stack, aligning with the government’s push to phase out legacy systems. With its future-proof architecture and user-centric design, TrackerBot is set to revolutionise the way procurement is managed, improving efficiency and reducing costs for years to come.

Each year, WorkingMouse connects with over a hundred individuals in South East Queensland regarding web and mobile app development. As advisors in this space, we’re often asked about other leading app development companies in the Brisbane area. Some notable competitors include Code Heroes, known for building enterprise apps using Flutter, Appello Software, a global company with expertise in AI and IoT, DreamWalk, famous for their No. 1 App Store rankings and expertise in React Native, App Gurus, offering comprehensive lifecycle development with cross-platform solutions, and Speedwell, specialising in bespoke solutions with Sitecore integration. Each company has its unique strengths, and it’s important to choose the one that best fits your project needs.

A payment gateway acts as a secure intermediary between businesses and banks, managing transactions while ensuring compliance with payment data standards. When choosing a gateway, consider factors like ease of integration, support for mobile payments, and transaction fees. Common options include eWay, Stripe, Pin Payments, and Braintree, with pricing around 1.5-1.75% per transaction plus a small flat fee. It’s essential to start the approval process early and choose a gateway that meets both your technical and commercial needs for success in 2024.

If you’re looking for top software developers in Sydney, here are five standout agencies. Phenomenon Studio offers full-service UX/UI design, mobile, and web development using technologies like React, Laravel, and Flutter. EB Pearls delivers award-winning web and mobile apps with a strong focus on UX research and backend solutions like Node.js and .NET. Other notable firms include Scaleup Consulting, specialising in mobile app development with Flutter and Ionic, CodeClouds, known for cross-platform and enterprise mobile apps, and Blockchain Technologies, which focuses on secure iOS app development with blockchain integration. For more guidance, you can book a complimentary consultation with WorkingMouse to ensure your project is set up for success.

When developing software, it’s crucial to bust common misconceptions. First, software is never truly “finished”; it needs ongoing support and maintenance, especially after launch. Second, just because you know what you want doesn’t mean you can immediately build it—successful software requires user-driven solutions and constant iteration. Misestimating project timelines is common, even with advanced tools in 2024, so don’t assume estimates are firm. Lastly, not all solutions need to be bespoke; consider off-the-shelf alternatives where appropriate, and remember that adding more developers doesn’t always mean faster delivery. Keep these factors in mind for smoother development and better outcomes.

When building an app, whether you’re a startup or enterprise, these 10 tips will help ensure success. First, clearly define your app’s purpose by identifying your customers’ pain points and conducting thorough market research, using AI-driven tools for deeper insights. Keep design simple but distinct, reuse code when possible with cross-platform frameworks like Flutter, and make your app compatible with various OS versions. Performance, testing, and creating a monetisation strategy are essential. Lastly, plan a robust promotion strategy and invest in continuous support and development, leveraging cloud services and AI-driven analytics to stay competitive in 2024.

The Design Conference 2023 emphasised the importance of experimentation for both individual and collective growth. At WorkingMouse, we embrace this mindset by encouraging innovative problem-solving and iterative development processes. A key takeaway from the conference is the idea of “playing with purpose”—experimentation must be intentional, as highlighted by speakers like Bernardo Henning and the Nightjar team. Additionally, the impact of design choices, such as typefaces, on visual communication was explored, with a reminder that design without strategy is merely decoration.

Building custom software involves several key costs, including ongoing maintenance for updates and support, varying hosting expenses depending on service needs, and the importance of hiring a dedicated product owner to reduce costly change requests. Marketing costs can range from traditional methods like TV ads to cost-effective digital strategies, while legal expenses for patenting software ideas in Australia can quickly escalate based on complexity. Don’t overlook the cost of training staff to use the new software effectively. Proper planning and budget allocation are essential for a successful project.

In 2024, AI continues to drive innovation across industries by enhancing data analysis, automating processes, and improving customer experiences. Companies like Google and start-ups like X.ai are using AI to boost creativity, security, and efficiency in business. AI-driven consumer products like Amazon Echo also play a significant role in shaping daily life. As AI becomes more integrated into business and technology, its potential grows, but ethical considerations and safeguards are critical for its responsible use. WorkingMouse leverages AI to modernise legacy systems and improve project outcomes across sectors.

Requesting a software development quote too early in the planning process can lead to inaccurate estimates and project challenges. In 2024, AI and automation enhance the scoping process, allowing for more accurate quotes by analyzing historical data and using rapid prototyping. Lack of detailed information early on increases uncertainty, leading to under/over quoting, which can result in delays and unexpected costs. By embracing thorough scoping, Agile methodology, and modern tools like Jira and Azure DevOps, you can mitigate risks and ensure smoother project outcomes.

Bimodal IT, which separates development into two modes—Mode 1 for stability and predictability, and Mode 2 for agility and innovation—remains essential in 2024 for balancing legacy systems with modern advancements. Mode 1 focuses on reliable, structured processes, while Mode 2 emphasises exploration and rapid development. At WorkingMouse, we leverage the bimodal model to ensure stability for customers while driving innovation through agile projects. Integrating both modes collaboratively helps organisations adapt quickly to market demands while maintaining operational stability.

In 2024, AI is reshaping the job market by automating routine tasks and creating new roles in AI management, data science, and cybersecurity. Rather than replacing jobs outright, AI is transforming them, leading to the rise of “augmented intelligence” where humans collaborate with AI to boost productivity. Upskilling has become essential, as more roles focus on creativity, empathy, and strategic thinking, which AI cannot yet replicate. While concerns about job displacement persist, AI is also opening opportunities for human ingenuity and innovation across industries.

Software development is an emotional journey, often filled with excitement at the start but followed by challenges, especially for Product Owners who may struggle with inexperience and the complexity of the process. WorkingMouse’s collaborative approach, enhanced by AI tools and iterative development, ensures smoother progress and regular wins. By focusing on clear goals, avoiding scope creep, and incorporating advanced technologies like AI and machine learning, the development process becomes more efficient. The emphasis on security, sustainability, and transparency helps product owners maintain confidence and stay engaged throughout the project.

Migrating data to the cloud in 2024 is essential for businesses aiming to achieve scalability and elasticity but comes with challenges. The process involves three key steps: extracting, transforming, and loading data. However, only 60% of migrations are completed on time due to limited IT resources and potential issues during the migration. New trends like multi-cloud strategies, AI automation, zero-downtime expectations, and strict data privacy regulations shape the modern migration landscape, making security and compliance top priorities throughout the journey.

In 2024, choosing the right analytics tool depends on your business size, needs, and budget. Tools like Google Analytics GA4 and Firebase are great for beginners, offering insights into user behaviour across web and mobile apps. For advanced data visualisation, Power BI and Tableau are top picks, while Apache Spark excels in handling big data. Tools like Hotjar and Mixpanel focus on user behaviour, with heatmaps and real-time analytics for deeper insights.

Owning your software’s intellectual property (IP) is crucial for full control over its use and distribution. Copyright law ensures that, unless explicitly stated in a contract, developers or companies retain ownership of the software they create. By securing IP through employment and service agreements, you gain exclusive rights to make copies, publish, adapt, and commercially license your software. Without this, you risk losing control over your product, limiting its potential revenue or resale opportunities.

In 2024, a traceability matrix offers a more insightful approach to software testing than traditional code coverage. While code coverage measures the percentage of lines tested, a traceability matrix maps tests to specific features, ensuring all requirements are covered and prioritized. This tool provides better visibility into the health of an app for product owners, clarifying which features need attention and improving overall test management. However, it requires consistent tagging and attention to test quality to be fully effective.

In 2024, software project success hinges on mitigating six key constraints: budget, customer satisfaction, meeting user requirements, quality, risk, and time. AI and DevOps are now central in optimizing project timelines, budget estimation, and quality assurance. Enhanced user engagement, automated testing, and improved cybersecurity measures have refined the development process. While challenges persist, incorporating cutting-edge technologies has improved risk management and project success rates, fostering stronger relationships and better outcomes in software and IT projects.

Technology Readiness Level (TRL), initially developed by NASA, is hardware-focused and assesses technological maturity across nine stages, making it less applicable to software development. Investment Readiness Level (IRL), designed by Steve Blank, helps startups gauge market fit and business viability but can be too broad for specific cases like app development. Both models provide valuable frameworks but require adaptation for fields like software and co-creation. In 2024, as technology evolves, more domain-specific models are needed to guide development and investment decisions effectively.

This guide breaks down 12 key software development terms to help you navigate your next project. It covers essential concepts like platforms, technical debt, APIs, product ownership, and project management methodologies (agile vs. waterfall). It also explains the difference between a Proof of Concept (POC), Minimum Viable Product (MVP), and full product development. Understanding these terms will equip you to better manage your software project and ensure a successful outcome.

David Burkett, Head of Growth at WorkingMouse, joined REDD’s Business and Technology podcast to discuss key aspects of custom software development. He covers whether it’s worth building custom software for your business, the development process, hiring in-house vs. outsourcing, and the challenges of offshoring. David also touches on the pros and cons of custom-built software. Watch the full clip for his insights and feel free to reach out to him on LinkedIn or through the contact page!

Artificial Intelligence (AI) raises philosophical and ethical questions, especially around its deep learning capabilities, which mimic human brain processes. While AI’s potential for efficiency is significant, concerns about bias, unintended workarounds, and the ability to switch off autonomous systems remain. As AI evolves, ongoing discussions and research aim to mitigate risks and ensure safe advancements. Though these technologies are still in early stages, we must prepare for their future impact.

Building software in 2024 comes with various risks like scope creep, productivity issues, employee turnover, technical challenges, and external factors. Mitigating these risks involves clear communication, effective planning, and using agile methodologies to stay on track. Employing the PRINCE2 Risk Management Approach—identifying, assessing, planning responses, implementing, and communicating—helps manage risks proactively throughout the project. By preparing and monitoring these risks, you can ensure a more successful software development process.

Jörn Guy Süß, Head of Research and Development at Codebots, recently spoke at the WorkingMouse office about his presentation at the 2022 MODELS Conference in Montreal. MODELS is a leading conference on model-driven software and systems engineering. Jörn discussed his paper published in the International Journal on Software and Systems Modeling, which highlights the shift from unreliable manual model-driven workflows to modern, repeatable processes using advanced frameworks. His talk delved into the relevance of continuous integration (CI) in model-driven engineering, challenges in applying CI to models, and solutions such as reusing the Ant build system.

At WorkingMouse, we focus on the Four Golden Signals—latency, traffic, errors, and saturation—to monitor and optimize system performance. These metrics, part of Site Reliability Engineering (SRE) practices, help us maintain stability, identify issues early, and enhance user experience. By integrating these signals into our DevOps reports, we ensure high reliability and performance, prevent downtime, and support effective resource management and security.

Software modernization involves several risks including data migration challenges, integration issues, security vulnerabilities, budget overruns, user resistance, and downtime. Effective risk management requires careful planning, thorough risk assessments, and transparent communication. At WorkingMouse, we address these risks using the PRINCE2 framework for structured project management, ensuring proactive handling of potential issues. We implement phased rollouts, rigorous testing, and maintain detailed documentation to mitigate risks and ensure a smooth transition.

Kubernetes (K8s) is an open-source platform that automates the deployment, scaling, and management of containerized applications. It simplifies operations by providing consistent environments across different systems, automating deployment and scaling, and offering robust features like self-healing and rolling updates. Prior to Kubernetes, applications were manually deployed and scaled on physical or virtual servers, leading to inefficiencies. Kubernetes enhances modern app deployment with benefits such as portability, automated operations, and security. At WorkingMouse, Kubernetes is essential for streamlining development processes and enabling advanced integrations, supporting continuous innovation and efficiency.

Jidoka is a methodology that combines automation with human input to boost software quality and efficiency. It uses models and pipelines to streamline development and emphasizes early risk management, non-functional requirements, and continuous improvement. WorkingMouse applies Jidoka principles through AI tools like Codebots to enhance productivity and collaboration. For more details, see our blog on Jidoka.

Codebots is our proprietary tool that revolutionizes software development by integrating model-driven engineering, augmented intelligence, and DevOps. It automates coding tasks, streamlines operations, and boosts productivity, enhancing cost-effectiveness and resource use. Codebots supports large-scale modernisation and digital transformation, aligning with our ‘Jidoka’ methodology to balance automation with human input. It offers flexibility, prevents vendor lock-in, and has recently advanced to its fourth generation. For more on how Codebots drives innovation and efficiency, visit the Codebots website.

WorkingMouse has achieved ISO 27001 certification, underscoring our commitment to top-tier data security and reliability. ISO 27001 is a global standard for information security management, ensuring the protection of data, compliance, and risk mitigation. This accreditation enhances customer trust by demonstrating our rigorous security practices and adherence to high standards. For more details on our commitment to security, check out our ISO 27001 certification announcement.

Legacy systems can pose significant cybersecurity risks due to outdated technology, lack of vendor support, and insufficient security features. These systems often face challenges like security vulnerabilities, obsolete authentication methods, and inadequate monitoring. A practical solution is the like-for-like replacement, where old systems are replaced with updated versions that perform the same functions. Additionally, future-proofing strategies, such as risk assessments, data preservation, cloud solutions, and regular audits, are crucial for maintaining security during the modernization process. For more on how we handle legacy system upgrades, check out our work with the Department of Defence.

WorkingMouse was honored as a finalist for the "Putting Queenslander's First" Award at the Buy Queensland Supplier Awards. This recognition highlights our commitment to local employment and community support through initiatives like hiring local talent and investing in Queensland suppliers. The Buy Queensland initiative, which has significantly boosted the state’s economy and created thousands of jobs, aligns with our values of enhancing local tech solutions and workforce. We’re proud to contribute to Queensland’s growth and look forward to further supporting the state's economy and local businesses.

Low-Code Platforms and Internal Development Platforms (IDPs) each offer unique benefits. IDPs provide high control and flexibility, ideal for complex, customized solutions requiring extensive coding by skilled developers. In contrast, Low-Code Platforms enable rapid development with minimal coding, making them suitable for simpler projects and quick prototyping. WorkingMouse's Codebots, an IDP, combines automation with customizable code for both speed and flexibility. Choosing between Low-Code and IDPs depends on project complexity, skill levels, speed, and customization needs, and sometimes integrating both can be the most effective approach.

In today's world, safeguarding information and ensuring business continuity is crucial due to rising security breaches, with estimated risks reaching USD 5.2 trillion between 2019 and 2023. An Information Security Management System (ISMS) helps protect sensitive data and ensures business continuity by systematically addressing security risks. ISO 27001 is a key international standard for establishing and maintaining an ISMS, offering a framework for documentation, audits, and continuous improvement. It provides benefits such as data protection, regulatory compliance, business continuity, and adapting to emerging threats. ISO 27001 is crucial for any organization, regardless of size or industry, to manage cyber risks effectively and maintain information security.

At WorkingMouse, we use Codebots, our proprietary Internal Development Platform (IDP), to modernize and optimize software systems by integrating Model Driven Engineering (MDE), traditional development, and DevOps practices. Codebots enables stakeholders to collaborate on system models, which are processed to generate application artefacts. The process involves committing models to Git, automating quality control, and using CI/CD pipelines for continuous testing and deployment. The resulting applications are tested, accepted, and then released to production. Codebots supports both technical and non-technical stakeholders, facilitating ongoing system operation and enhancement. This approach offers a comprehensive framework for effective software modernization and management.

Platform engineering, or Internal Development Platforms (IDPs), is crucial for modernizing enterprise software delivery by enhancing developer productivity and accelerating application deployment. IDPs offer integrated tools and automation to simplify development tasks and manage complexity. Codebots, WorkingMouse's IDP, exemplifies this by combining model-driven engineering with DevOps practices to streamline development and ensure high-quality software. Similarly, Backstage.io, developed by Spotify and now part of CNCF, improves developer experience by centralizing tools and documentation. Both Codebots and Backstage.io highlight the importance of platform engineering in driving innovation and efficiency in software development.

WorkingMouse has developed a structured Agile methodology called the Way of Working to ensure consistency across project teams (Pods). This process breaks projects into five stages: Brief, Scope, Development, Environments, and Support, blending these stages for iterative improvement. The Way of Working is continuously evolving based on new insights and lessons learned, so keep an eye out for updates.

Part 2 of our series on The Design Conference 2023 highlights the ongoing influence of place and cultural identity in design. Tyrone Ohia emphasises enriching designs with cultural depth, while Evi-o stresses the importance of respectful cultural representation. Reflecting on these insights, WorkingMouse's reimagined core value, 'Connection with Empathy,' draws inspiration from Indigenous songlines and spirals to represent the interconnectedness of people and land, underscoring the importance of cultural respect and unity in design.

This article outlines our manifesto and journey in software development. Our mission is to lead globally in software applications through innovation, emphasizing the value of people, processes, and tools, now also incorporating education and support. We've refined our team structure to include cross-functional squads for optimal project output and quality, and we emphasize the importance of balance and continuous learning. Our processes are adaptable to customer needs, and our proprietary tools like Codebots drive our innovation. Ultimately, we aim to leverage our expertise to empower partners and excel in digital transformation.

This June, we attended TDC at Brisbane Powerhouse for an inspiring 3 days. The conference featured creative professionals sharing their journeys, with a standout didjeridu performance by Tommy of the Jagera people. The theme of AI in design emerged prominently, with discussions on AI as a collaborator and the responsibility of designers to shape the future. Key takeaways include AI's role in enhancing productivity and vulnerability, and the impact of consumer choices on corporate responsibility. Stay tuned for part 2 for more reflections!

Setbacks are inevitable, but they offer valuable lessons that can drive improvement. By analyzing past experiences, we can avoid repeating mistakes, enhance productivity, foster innovation, and share knowledge across teams. Key lessons from our recent workshop include: using the right tools for the job and staying open to learning new ones; prioritizing functionality over perfection in software development; making products easy and engaging to use; and testing early and often to catch issues before they become problems. Additionally, gathering and acting on user feedback, simplifying XML management with annotations and validation, keeping business logic separate from database calls for modularity, debugging by starting with simple solutions and considering broader impacts, coding with performance and scalability in mind, and reviewing past lessons before starting new projects are all crucial. At WorkingMouse, we capitalize on shared knowledge through interdisciplinary teams and a dedicated repository, ensuring we continuously improve and innovate.

The 2023 BiiG Festival - Innovation for Impact featured dynamic discussions on how innovation can create positive social change. On Day 2, highlights included engaging youth in policy decisions, telehealth advancements for rural areas, the development of the Injury Code Assistant, the Disaster Impact Survey, future employment pathways for youth in Logan, and the Queensland Digital License Application. Key themes included the importance of collaboration, technology's role in fostering innovation, and the challenges of implementing change. Stay tuned for our breakdown of Day 3 for more insights from this exciting event.

We recently attended the 2023 BiiG Festival - Innovation for Impact, a multi-day event focused on how innovation can drive positive social change. Highlights from Day 3 included insights from key speakers on responsible technology, including AI, and the significant changes Queensland will face as it prepares for the 2032 Olympics. Dr. Catriona Wallace emphasized the need for responsible tech and learning about innovations, while Cle-Anne Gabriel, Mike Kaiser, and Nicholas Davis discussed shifts in work, productivity, and tech regulation. Dr. Jordan Nguyen concluded the festival with inspiring ideas on inclusive technology and its potential to improve lives. Overall, the festival underscored the importance of ongoing learning and adaptation to harness technology for good.

Jidoka is a software development methodology that emphasises automation with a human touch. Its objective is to enhance and elevate the quality of a software project by leveraging models and pipelines. It is different from other methodologies such as Agile, Scrum, Kanban, and DevOps. Jidoka is a holistic approach to software development that optimises the balance between efficiency and effectiveness. The article discusses how Jidoka can be used to tackle software projects and how utilising the concept of Jidoka within an organisation can allow it to thrive.

When deciding between using a web app or Excel, consider the needs and scalability of your business. Excel works well for small-scale tasks, but as collaboration and complexity grow, its limitations become evident, particularly in terms of version control and security risks. Web apps, on the other hand, provide better integration, automation, and scalability, offering solutions that can handle multiple users and evolving business needs. With low-code and no-code platforms, businesses can transition from Excel to more robust web apps without heavy investment, making web apps the smarter choice for growing organisations looking to streamline operations and enhance efficiency.

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